A rented car in Al Maktoum (DWC): pickup and return
Arriving in Dubai is the beginning of your unforgettable journey. To make it as smooth as possible, especially when it comes to renting a car at Al Maktoum (DWC) Airport, it’s important to take all the details into account. This guide will help you avoid common mistakes and get the keys to your car without any unnecessary hassle.
DWC vs. DXB: Don’t Make a Mistake with the Airport
Dubai has two major international airports: Dubai International Airport (DXB) and Al Maktoum International Airport (DWC). Before booking a car, make sure you’ve chosen the correct location. If your flight lands at DWC, be sure to specify this airport when making the reservation. Confusion can lead to significant delays and the need to rebook.
Your data is a guarantee of prompt service
To enable the car pickup manager to find you quickly, please provide them with the following information:
– The exact flight number: This will allow them to track the arrival and adjust the car pickup time.
– Flight arrival time: estimated, but as accurate as possible.
– Your full name: as it appears in your passport.
– Contact phone number: with an international code, so that you can be reached in Dubai.
– Email: for sending confirmations and details.
Confirmed meeting point: your navigator to the car
Before arrival, check with the manager for the exact meeting point at DWC Airport. This could be a specific location near the exit from the arrival area, a counter with a representative of the rental company, or even your car waiting for you in the parking lot. Find out in advance what the employee who will be meeting you looks like (for example, the badge number or the color of the uniform) and where the car is located.
Flight delay or night arrival: be prepared
If your flight is delayed, contact your manager immediately. Agree in advance on what to do in the event of a night arrival. Some companies offer 24‑hour check‑in, while others may charge an additional fee. It is important to clarify this point before making a reservation to avoid unpleasant surprises.
Car return: location and time
Clarify where and when you will need to return the car before your flight. Usually, this is the same parking lot where you picked it up, or a designated area for returning the vehicle. Find out how much time will be needed to inspect the car and process the paperwork, so you can calculate the time needed to get to the airport.
Parking and additional charges: no surprises
When returning the car, check whether there are any additional charges related to airport parking, car wash, or refueling. Pre‑agreed information will help avoid misunderstandings.
Other useful blog articles:
Frequently Asked Questions
For non-residents:
International driving license
Local driving license of the country of origin
Passport
For UAE residents:
Passport
Emirates ID
Local driving license
RENT AND PAYMENT
Rent
Cars can be rented both on a daily basis and comprehensively, for a week, two weeks, a month, or more.
Payment
Payment can be made in cash, VISA, MasterCard, Russian cards or cryptocurrency.
Deposit will be refunded within 25 days.
Insurance
Delivery
Full coverage.
Free in Dubai.
DRIVER CONDITIONS
Docs
Driving experience
1+ years
Age
Passport and driver's license are required. International driver's licenses are also required for non-residents.
from 21+ years (depending on the car)
